Digitisation of in-coming mail: a commitment to results built on our expertise.

Today, companies need secure information exchange, particularly in the financial sector. The increasing complexity of operations and legal evolutions (Sarabes Oxley, Bâle II …) with the requirement to optimise customer relationship management favours the digitisation of in-coming mail. This evolution can also improve traceability, and help prevent fraud.

But how do you align IT systems with these strategic requirements? How do you rationalise costs and industrialise tasks without added value so as to concentrate on your own business?

A range of services to improve productivity

Jouve can provide the following services:

• Mass processing of input data
• Multi-format reception, preparation and digitisation
• Image processing of digitised images
• Classification, automatic document recognition/reading (hand-written and typed)
• Functional installation and IT systems
• Temporary or permanent document database hosting in ASP mode
• Management of document completeness
• Personalised data output
• Integration into the customer’s workflow
• Paper archiving or destruction

Shared industrial methods

To reduce costs whilst providing high-quality digitisation and industrial image processing, Jouve uses high-performance methods and guarantees:

• A high-capacity production in a range of formats (paper and microforms)
• Image quality (AFNOR Z42-012 standard)
• Advanced image processing (alignment, OCR preparation, suppression of blank pages …)
• Simultaneous B&W and colour recto/verso digitisation (Dualstream)

A complete A to Z solution

For document typification and automatic document recognition, Jouve uses EMC Captiva. This is a proven solution and has been enhanced by Jouve to improve productivity.

Jouve also provides all the solutions for optimising the process from start to finish:

• Indexation and automatic document reading
• Paper archive management
• Temporary archiving (at our Lens site)
• Customer monitoring extranet to optimise traceability
• Secured identification
• Secured https protocol

Our guarantees, your profits

Thanks to our experience, Jouve guarantees you:

• A continuity of the management chain and the optimised management of your project
• Total traceability based on standard technologies and procedures
• Deadline anticipation
• Efficient risk-management
• Perfectly-mastered methods
• Dedicated and trained teams
• Continuous quality improvement (ISO 9001)
• Lean manufacturing methods
• Investments in technology and permanent innovation
• A durable development plan (both security and social aspects)
• A commitment to results.

The Jouve service offer allows you to:

• Master and measure your costs
• Obtain the best practices and expertise of specialists in document processing
• Concentrate wholly on your expertise (credit and customer service)
• Provide a made-to-measure solution, adapted for your users
• Benefit from Jouve’s industrial infrastructures and methods
• Profit from a commitment to results and cost-reductions in the long run.